FREQUENTLY ASKED QUESTIONS
Can I speak to a dietitian before booking?
There are many aspects to cover in your initial assessment which is why a 60-minute booking is required. This allows us enough time to gather information and provide recommendations for any necessary ongoing treatment.
The areas we can help you with include:
- Irritable Bowel Syndrome (IBS)
- Complex food intolerance and other food sensitivities that trigger symptoms such as skin rashes, sinus issues, headaches, brain fog and more
- Small Intestinal Bacterial Overgrowth (SIBO)
- Endometriosis / Pelvic Pain
- Coeliac Disease
There is no obligation to continue treatment if you feel it is not the right fit for you.
Do I need a referral?
There are two types of referrals:
- Standard referral letter, which is a letter from your GP stating they are referring you for IBS or other specific gut-related concerns. It usually outlines your medical history and medications, providing us with some background info.
- Medicare care plan, specifically known as Chronic Disease Management plan. This is a special referral that offers rebates of $58 per visit, up to 5 per calendar year.
You are able to see one of our dietitians if you don’t have a referral or care plan.
Do you accept care plans under Medicare and how much is the rebate?
Yes, Medicare rebates are available for patients with chronic conditions and complex care needs that are managed by a GP.
Under a Chronic Disease Management Plan you will be reimbursed a rebate of $58 per appointment, for up to 5 sessions per year.
Please be aware the full consultation fee (before the rebate) is required to be paid to us. Medicare will reimburse the rebate into your account after we have received the full payment.
A Chronic Disease Management Plan can usually be renewed annually through a GP. Make sure you check with your Doctor before your appointment whether you are eligible for a plan, and ensure they sign and date your referral form.
Do you bulk bill?
What are your prices?
Note: New patients are required to pay for their first appointment up-front to secure their spot. This allows us to provide a more consistent booking service to all of our patients.
Can I use my existing Allied Health Care Plan?
The Gut Friendly Dietitian
Meridian Health Centre
153 Kembla St, Wollongong
NSW 2500
Do you accept Health Insurance?
Do you see patients under NDIS and/or DVA?
Do I need any tests done before my first appointment?
- Coeliac screening serology
- Full blood count
- Folate, B12, vitamin D status
- Thyroid function
- Blood glucose levels
- CRP
- Faecal calprotectin
- H Pylori breath test
- Other tests that you identify as required
Some tests are covered under Medicare, but not all. It’s best to discuss these details with your GP.
If you have an upcoming booking for a gastroscopy, colonoscopy and/or endoscopy it’s highly recommended you postpone your first appointment until your results are back—unless you’re on a public waiting list in which case we recommend booking your dietitian appointment anyway.
How do you identify food intolerances?
This involves 3 phases:
- Temporary restriction of common food triggers for 2–6 weeks.
- Food challenges that involve gradually reintroducing food triggers individually, then monitoring the body’s response.
- Using the results of the food challenges, we’ll tailor a unique diet to help keep your symptoms settled long-term.
Do you perform food intolerance tests?
Which diets do you use for treatment?
- The RPAH Elimination Diet / FAILSAFE
- Low FODMAP
- Low food chemical
- Low salicylate
- Low amine
- Gluten-free
- Dairy-free
Unfortunately, we don’t provide guidance for the candida diet, acid diet, or AIP diet. While we are familiar with the SIBO bi-phasic diet, it has not yielded results in our experience so far.
Do you only focus on dietary treatment methods?
With your consent we may refer to or consult with other health professionals for complementary management of your gut-related concerns. This is to ensure the best outcomes for your health.